Retail & Mortgage Banking

Retail & Mortgage Banking –

Combining Customer Proximity and Efficiency

Market & Context

Retail banking in Switzerland is under significant pressure: margins are shrinking, regulatory requirements are increasing, and customers expect seamless omnichannel experiences. Mortgage banking is becoming increasingly digitalized—particularly at cantonal banks and major institutions, which are automating processes and expanding digital platforms.

Challenges

Leaders must combine digital transformation with customer proximity. They are expected to optimize processes, increase efficiency, and simultaneously deliver a strong customer experience. Especially in mortgage banking, profiles are in demand that unite regulatory certainty with digital innovation.

Our Contribution

Wirz & Partners identifies talent for key roles in retail banking—from mortgage banking and product management to branch strategy. Our approach takes regional differences, regulatory requirements, and technological trends into account. We deliver individuals who combine operational excellence with strategic innovative strength.

Secure the leaders who will future-proof your retail banking business.

Contact us now.